Privacy Policy

What is Personal Data?

For the purposes of this CCPA Appendix, "Personal Data" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. For example, Personal Data includes, but is not limited to, audio, electronic, visual, thermal, olfactory, or similar information or inferences drawn from other Personal Data to create a profile about you reflecting your preferences, characteristics, psychological trends among other things.

For the purposes of this CCPA Appendix, "Sensitive Personal Data" means (1) personal information that reveals: (A) your social security, driver’s license, state identification card, or passport number; (B) your account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (C) your precise geolocation;(D) your racial or ethnic origin, religious or philosophical beliefs, or union membership; (E) the contents of your mail, email, and text messages unless we are the intended recipient of the communication; and (F) your genetic data; and (2)(A) the processing of biometric information for the purpose of uniquely identifying you; (B) personal information collected and analyzed concerning your health; and (C) personal information collected and analyzed concerning your sex life or sexual orientation.

What Personal Data do we collect about you?

The table below describes the categories of your Personal Data that we may collect, and has collected during the 12-month period prior to the effective date of this CCPA Appendix. We will retain your Personal Data for the period necessary to fulfil the purposes for which it has been collected. This includes the purposes of fulfilling our contract with you, satisfying any legal, regulatory, accounting, reporting obligation we are subject to and the establishment and defence of legal claims.

Business or Commercial Purposes. We may collect or use, or have collected your Personal Data during the 12-month period prior to the effective date of this CCPA Appendix for the following business or commercial purposes. We do not use or disclose your Sensitive Personal Data for purposes other than those specified in CCPA. We do not collect or process your Sensitive Personal Data for the purpose of inferring characteristics about you.

• Manage this website and our Services
  To securely provide and administer this website and our Services, this includes continuously improving its functioning, including monitoring performance of data centers and networks, maintaining the security of our infrastructure and Services, testing, reporting and troubleshooting.

• Creating an Account or Profile
  When you create an account or profile on a Panasonic Industry website or application, and register products or services there.

• Publish your comments on message boards and forums
  Some Panasonic Industry websites and applications have message boards, forums, bulletin boards, chat functionality, blogs, and similar features ("Community Postings") through which you can post information, messages and other materials.

• Provide our Services
  To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty), providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.

• Update
  To communicate with you, including communicating with you about your account, profiles or transactions with us, giving you important information about your products, devices, application or other Services and sending you Policies about any material changes to our terms and conditions or polices, e.g. this Privacy Policy.

• Promotions, (online) games, prize draws, sweepstakes, cash back, competitions and similar activities
  To properly conduct and administer any of the above, including sharing your Personal Data with sponsors.

• Send Marketing Communications
  Provide customized advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a Partner should you contact us with a sales inquiry.

• Service Improvement and Surveys
  To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.

• Product recall
  In the highly unlikely circumstance that Panasonic Industry needs to recall any product, including for safety purposes, we need to contact you with instructions on how to return your product.

• Compliance and legal action
  Ensure administration, operation and compliance with all applicable laws and regulations and internal Panasonic industry policies and processed, as well as enforcement of legal rights and defence in the event of a legal dispute.

• Machine Learning
  To automize business processes including invoicing and accounting, response to business communication.

Categories of Sources. The following is a list of the categories of sources from which your Personal Data was collected during the 12-month period prior to the effective date of this CCPA Appendix:

• From you directly, if you choose to share this information with us.
• Automated, through our use of technologies set on your product, device or our application.
• Automated, through our use of cookies and similar technologies set on your product, device or our application, if you consented to our usage on beforehand; please visit our Cookie Policy for more information [https://industrial.panasonic.com/sa/cookies-policy and https://www3.panasonic.biz/ac/e/cookies-policy/index.jsp].

• On which legal basis do we process Personal Data?

  We process Personal Data of residents in California in compliance with the CCPA. If we are to use your Personal Data for purposes other than the purposes we notified on or before collecting your Personal Data, we will notify the new purposes to you and obtain your express consent.

• What are your rights and how can you exercise them?

  1. What are your rights?
     1. Your rights under the CCPA include, the right to know about your Personal Data that we collect, use, disclose, sell, and share, the right to delete your Personal Data, the right to correct your Personal Data, the right to request not to sell or share your Personal Data, and the right to limit the use or disclosure of your Sensitive Personal Data to certain purposes.
     2. We will not unreasonably discriminate against you for exercising the rights such as the right to know about Personal Data information under the CCPA by using methods including but not limited to the following:
        1. Denying to provide goods or services to you
        2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
        3. Providing a different level or quality of goods or services to you
        4. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services
  2. Exercising your rights (right to know, right to delete, and right to correct)

     If you wish to exercise the right to know, the right to delete, or the right to correct under the rights of A(1) above, please contact us by using the following means in addition to the communication means described in Panasonic Privacy Policy. Upon receiving your request to exercise such rights, we will require you to submit your name and e-mail address in order to verify your identity.

     By e-mail privacy_ids@gg.jp.panasonic.com

     We will confirm receipt of your requests to exercise your rights within 10 business days in the same manner in which the request was received and provide information about how we will process the request and the limit of our response. We will respond to requests to know, requests to delete and requests to correct within 45 days, and if we exceed the period, we will notify you and respond within 90 days from the day that we receive the requests. If we cannot verify your requests within the 45-day time period, we may not process your requests.
     We will record your requests and store them for 24 months.
     If you use an authorized agent to submit a request to know or a request to delete, the authorized agent is required to submit to us a written permission proving the authorized agent is permitted to do so and the authorized agent’s own identity verification document(s).

  3. Exercising your rights (right to opt-out)

     If you wish to exercise the right to opt-out under the rights of A(1) above, please contact us via the link below.

     Via the webpage for exercising the right to opt-out
     “Do Not Sell or Share My Personal Information.”

     We will respond to your requests to opt-out as soon as feasibly possible, but within 15 business days.

     We do not process opt-out preference signals.

• Disclosure of Personal Data

  We have disclosed your Personal Data to third parties for business purposes during the 12-month period prior to the effective date of this CCPA Appendix. The following is the list of the categories of Personal Data which we disclosed, and the categories of the third parties to which we disclosed Personal Data.

  Categories of Personal Data disclosed	Examples	Categories of third parties to which we disclosed Personal Data
  Identifiers	Last name and First name, contact information (postal　code, address, telephone number, email-address ,etc),　employer information (company name, department name, job title, employer basic information, etc)	Sales company of USA
  Commercial information	Customer information related to our products (purchase history, interest, etc)	Sales company of USA
  Contents of email etc.	The information related to email magazine subscription/distribution, the information related to the inquiries to our company	Sales company of USA

  Business or Commercial Purposes. The following is a list of the business or commercial purposes of the disclosure above.

  • Provide our Services

    To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty), providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.

  • Send Marketing Communications

    Provide customized advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a Partner should you contact us with a sales inquiry.

  • Service Improvement and Surveys

    To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.

• Sale of Personal Data

  We have not and will not sell your Personal Data to any third party.

• Share of Personal Data

  We have shared your Personal Data with third parties. The following is the list of the categories of Personal Data and the categories of the third parties with which we shared Personal Data during the 12-month period prior to the effective date of this CCPA Appendix.

  Categories of Personal Data shared	Examples	Categories of third parties with which we shared Personal Data
  Identifiers	Last name and First name, contact information (postal code, address, telephone number, email-address ,etc),　employer information (company name, department name, job title, employer basic information, etc)	Sales company of USA
  Commercial information	Customer information related to our products (purchase history, interest, etc)	Sales company of USA
  Contents of email etc.	The information related to email magazine subscription/distribution, the information related to the inquiries to our company,	Sales company of USA

  Business or Commercial Purposes. The following is a list of the business or commercial purposes of the sharing above

  • Provide our Services

    To provide our Services or any specific feature that you request, including to enable us to fulfil our obligations under any contract with you (such as, any product or device warranty), providing customer support services and dealing with any other support query you may have (such as, complaint handling), and providing for staff training and informing.

  • Send Marketing Communications

    Provide customized advertisements, sponsored content, make recommendations based on your past activities on our Services and sending you promotional communications such as newsletters and sharing your Personal Data with a Partner should you contact us with a sales inquiry.

  • Service Improvement and Surveys

    To develop and improve new and existing Panasonic products and Services, recommendations, advertisements and other communications and learning more about your preferences including asking you for your opinions on our products and Services and carrying out surveys. This also includes creating anonymous, aggregated statistics about the use of our Services.

  For the purposes of this CCPA Appendix, “share” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, your Personal Data by us to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

• Children’s Personal Data

  Our services and products are principally directed at business professionals.
  They are generally not intended for children under the age of 16. We do not sell or share Personal Data of anyone under the age of 16.

• Contact Information

  You may contact us with questions or concerns about this CCPA Appendix and your choices and rights under CCPA at:

  Company name :

  Global Marketing & Sales Division, Panasonic Industry Co., Ltd.

  Company address:

  1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8506, Japan

  Company email address :

  privacy_ids@gg.jp.panasonic.com

Name of Representative of Personal Information Processing Business Operator

Shinji Sakamoto

Provision of Personal Information

The Company have not and will not provide your Personal Information to any third party except “3. Joint Use of Personal Information” and “4. Entrustment of Processing of Personal Information”.

Joint Use of Personal Information

The Company may jointly use personal information within the scope indicated below:

• Categories of jointly used personal information: Personal information set out in “3. What Personal Data do we collect about you and how?” of the Website Privacy Policy.
• Scope of persons who jointly use personal information: Panasonic Holdings Co., Ltd., and Affiliates.
• Purposes of use of the persons who jointly use personal information: Within the scope of purposes to use your personal information set out in “4. How do we use your Personal Data (purpose and legal basis)?” of the Website Privacy Policy.
• Person responsible for management of jointly used personal information:
  Company name : Global Marketing & Sales Division, Panasonic Industry Co., Ltd.,
  Address : 1006, Oaza Kadoma, Kadoma-shi, Osaka 571-8506, Japan
  Representative’s name : Yoshitaka Teraoka
• Method of acquisition: Internet (web, smartphone application), business card, event etc.

Entrustment of Processing of Personal Information

The Company will entrust all or part of the processing of acquired personal information to the extent necessary for “4. How do we use your Personal Data (purpose and legal basis)?” of the Website Privacy Policy.

Request for Disclosure of, or Other Actions Concerning, Personal Information

With respect to a request for the following or other actions under the Act on the Protection of Personal Information in Japan, please inquire "14. Contact Us" of the Website Privacy Policy about notification of purposes of use of personal information held by the Company; disclosure of personal information; disclosure of a record of provision to third parties; correction, addition, or deletion of personal information; and cessation of using, or erasure of, personal information and cessation of providing personal information to third parties.